888 Unlimited (16709) trading as Accredifit, (we, our, us) recognises the importance of
protecting the privacy and the rights of individuals in relation to their personal information.
information that we collect through this website (Site) or directly from you.
We respect your rights to privacy under the Privacy Act 1988 (Cth) (Privacy Act) and so in
accordance with this Act, we are compliant with its requirements in respect of the
collection, management and disclosure of your personal information.
We also uphold your rights to privacy if you are based in the European Union, in
accordance with the General Data Protection Regulation (GDPR) (EU). Your rights under
the GDPR are listed in clause 11.
If you do not wish to provide personal information to us, then you do not have to do so.
However, this may affect your use of this Site or any products and services offered on it.
2. WHAT IS YOUR PERSONAL INFORMATION?
to it in the Privacy Act and GDPR. In general terms, it is any information that can be used
to personally identify you. This may include your name, address, telephone number, email
address and profession or occupation. If the information we collect personally identifies
you, or you are reasonably identifiable from it, the information will be considered personal
We may also collect some information that is not personal information because it does
not identify you or anyone else. For example, we may collect anonymous answers to
surveys or aggregated information about how users use our website.
Your personal information will not be shared, sold, rented or disclosed other than as
3. WHAT INFORMATION MAY WE COLLECT FROM YOU?
888 Unlimited may collect the following personal information from you:
• current mailing or residential address;
• email address;
• telephone number;
• age or birth date;
• Skype/Zoom/other online account name; and
• profession or occupation.
We collect personal information about you so that we can perform our business activities
and functions and to provide best possible quality of customer service. We collect, hold,
use and disclose your personal information for the following purposes:
• to provide our services to you;
• to conduct internal record keeping;
• to identify and understand user needs;
• to send communications requested by you;
• to answer enquiries and provide information or advice about existing and new
• to conduct market research, business development and marketing activities
(including direct marketing);
• to provide you with access to protected areas of our website;
• to customise, improve and ensure proper functioning of our Site;
• to run competitions or offer additional benefits to you;
• to send you promotional information about third parties that we think you may find
• to comply with any law, rule, regulation, lawful and binding determination, decision
or direction of a regulator, or in co-operation with any governmental authority.
4. HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
We collect your personal information directly from you unless it is unreasonable or
impracticable to do so. When collecting personal information from you, we may collect in
• when you make an enquiry about our services;
• through your access and use of our website, including when you register as a
member of our website;
• during conversations between you and our representatives;
• when you ask to be placed on one of our subscription/mailing lists;
• when you become a client or customer of ours or otherwise use our products or
• when you voluntarily provide us with feedback and customer information collected
in the process of conducting customer surveys for market research purposes.
5. WHAT HAPPENS IF WE CAN’T COLLECT YOUR PERSONAL
If you do not provide us with the personal information described above, some or all of the
following may happen:
• we may not be able to provide our products or services to you, either to the same
standard or at all;
• we may not be able to provide you with information about services that you may
want, including information about special promotions; or
• we may be unable to tailor the content of our website to your preferences and your
experience of our website may not be as enjoyable or useful.
6. OUR WEBSITE
SITE USER TRACKING EXPERIENCE
We may use tracking software to review and improve your experience of our Site. In
particular, we may use Google Analytics Advertising products: Remarketing with Google
Analytics and Google Analytics Demographics and Interest Reporting. Google Analytics
collects data about our Site traffic via Google Advertising cookies and anonymous
identifiers. Data collected via these Google products is not linked with any personally
identifiable information you submit while on our Site. If you wish to opt out of the Google
Analytics data collection, you may do so on Google’s Site at https://tools.google.com/
When you access our Site, we may send a “cookie” (which is a small summary file
containing a unique ID number) to your computer. This enables us to recognise your
computer and greet you each time you visit our website without bothering you with a
request to register. It also enables us to keep track of services you view so that, if you
traffic patterns, to determine which areas of our website have been visited and to
measure transaction patterns in the aggregate. We use this to research our users’ habits
so that we can improve our online services. Our cookies do not collect personal
information. If you do not wish to receive cookies, you can set your browser so that your
computer does not accept them. We may log IP addresses (that is, the electronic
addresses of computers connected to the Internet) to analyse trends, administer the
website, track users’ movements, and gather broad demographic information.
As our website is linked to the Internet, and the Internet is inherently insecure, we cannot
provide any assurance regarding the security of transmission of information you
communicate to us online. We also cannot guarantee that the information you supply will
not be intercepted while being transmitted over the Internet. Accordingly, any personal
information or other information which you transmit to us online is transmitted at your
We provide links to websites outside of our website, as well as to third party websites.
These linked sites are not under our control, and we cannot accept responsibility for the
conduct of companies, businesses, affiliates, advertisers and sponsors, linked to our
website. Before disclosing your personal information on any other website, we advise you
party websites are responsible for informing you about their own privacy practices.
7. WHO DO WE DISCLOSE YOUR INFORMATION TO?
We may disclose your personal information to:
• our employees, contractors or service providers for the purposes of operating our
website or our business, fulfilling requests by you, and to otherwise provide
services to you including, without limitation, web hosting providers, IT systems
administrators, mailing houses, couriers, payment processors, data entry service
providers, electronic network administrators, debt collectors, and professional
advisors such as accountants, solicitors, business advisors and consultants;
• suppliers and other third parties with whom we have commercial relationships, for
business, marketing, and related purposes, which may include overseas parties in
the United States of America;
• credit reporting agencies and courts, tribunals, regulatory authorities where
customers fail to pay for goods or services provided by us to them, and other law
enforcement officers as required by Law; and
• any other organisation for any authorised purpose with your express consent.
We only disclose this information if the third party has agreed to comply with the
If there is a change of control of our business or a sale or transfer of business assets, we
reserve the right to transfer to the extent permissible at law our user databases, together
with any personal information and non-personal information contained in those
databases. This information may be disclosed to a potential purchaser. We would seek to
only disclose information in good faith and where we have sought to maintain
8. DIRECT MARKETING MATERIALS
We may send you direct marketing communications and information about our services
that we consider may be of interest to you. These communications may be sent in
various forms, including mail, SMS and email, in accordance with applicable marketing
laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of
communication, we will endeavour to use that method whenever practical to do so. In
addition, at any time you may opt-out of receiving marketing communications from us by
contacting us (see the details below) or by using opt-out facilities provided in the
marketing communications and we will then ensure that your name is removed from our
We do not provide your personal information to other organisations for the purposes of
9. SECURITY AND DATA QUALITY
We take reasonable steps to ensure your personal information is protected from misuse
and loss and from unauthorised access, modification or disclosure.
We strive to ensure the security, integrity and privacy of personal information that you
submit to us through our website. Unfortunately, no data transmission over the Internet
can be guaranteed to be totally secure. We endeavour to take all reasonable steps to
protect the personal information you may transmit to us or from our online products and
services. Once we do receive your transmission, we will also make our best efforts to
ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our
information systems are obliged to respect the confidentiality of any personal information
held by us.
We may hold your information in either electronic or hard copy form. Personal information
is destroyed or de-identified when no longer needed or when we are no longer required
by Law to retain it (whichever is the latter).
10. HOW LONG DO YOU RETAIN MY PERSONAL DATA FOR?
We will only keep your personal data for as long as necessary to fulfil the purposes we
collected it for, including for the purposes of satisfying any legal, accounting, or reporting
To determine the appropriate retention period for personal data, we consider the amount,
nature, and sensitivity of the personal data, the potential risk of harm from unauthorised
use or disclosure of your personal data, the purposes for which we process your personal
data and whether we can achieve those purposes through other means, and the
applicable legal requirements.
By Law we have to keep basic information about our customers (including Contact,
Identity, Health History, Financial and Transaction Data) for five years for legal purposes.
In some circumstances you can ask us to delete your data; see your legal rights below for
In some circumstances we may anonymise your personal data (so that it can no longer be
associated with you) for research or statistical purposes in which case we may use this
information indefinitely without further notice to you.
11. IF I AM BASED IN THE EU, WHAT ARE MY LEGAL RIGHTS UNDER
If the General Data Protection Regulation applies to you because you are in the European
Union, you have rights under data protection laws in relation to your personal data:
1. The right to be informed – that’s an obligation on us to inform you how we use your
2. The right of access – that’s a right to make what’s known as a ‘data subject access
request’ for copy of the personal data we hold about you;
3. The right to rectification – that’s a right to make us correct personal data about you
that may be incomplete or inaccurate;
4. The right to erasure – that’s also known as the ‘right to be forgotten’ where in certain
circumstances you can ask us to delete the personal data we have about you
(unless there’s an overriding legal reason we need to keep it);
5. The right to restrict processing – that’s a right for you in certain circumstances to ask
us to suspend processing personal data;
6. The right to data portability – that’s a right for you to ask us for a copy of your
personal data in a common format (for example, a .csv file);
7. The right to object – that’s a right for you to object to us processing your personal
data (for example, if you object to us processing your data for direct marketing); and
8. Rights in relation to automated decision making and profiling – that’s a right you
have for us to be transparent about any profiling we do, or any automated decision
These rights are subject to certain rules around when you can exercise them.
If you wish to exercise any of the rights set out above, please contact us at:
12. HOW CAN YOU ACCESS AND CORRECT YOUR PERSONAL
You may request access to any personal information we hold about you at any time by
contacting us (see the details below). Where we hold information that you are entitled to
access, we will try to provide you with suitable means of accessing it (for example, by
mailing or emailing it to you). We may charge you a reasonable fee to cover our
administrative and other reasonable costs in providing the information to you. We will not
charge for simply making the request and will not charge for making any corrections to
your personal information.
There may be instances where we cannot grant you access to the personal information
we hold. For example, we may need to refuse access if granting access would interfere
with the privacy of others or if it would result in a breach of confidentiality. If that
happens, we will give you written reasons for any refusal.
If you believe that personal information we hold about you is incorrect, incomplete or
inaccurate, then you may request us to amend it. We will consider if the information
requires correction. If we do not agree that there are grounds for correction, then we will
add a note to the personal information stating that you disagree with it.
13. HOW CAN YOU WITHDRAW YOUR CONSENT TO THIS PRIVACY
withdraw your consent to our collection and retention of your data, please contact our
Data Protection Officer at email@example.com and we can arrange for your data to be
deleted. However, this may affect your use of this Site or any products and services
offered on it.
You may choose to restrict the collection or use of your personal information. If you have
previously agreed to us using your personal information for direct marketing purposes,
you may change your mind at any time by contacting us at the email address listed in this
To unsubscribe from our e-mail database, or opt out of any communications, please
“Unsubscribe” in the subject line of the e-mail.
14. WHAT IS THE PROCESS FOR COMPLAINING ABOUT A BREACH OF
If you believe that your privacy has been breached, please contact us using the contact
information below and provide details of the incident so that we can investigate it. We will
treat your complaint confidentially, investigate your complaint and aim to ensure that we
contact you and your complaint is resolved within a reasonable time (and in any event
within the time required by the Privacy Act and/or the GDPR, if applicable).
15. CONTACTING US
regarding the treatment of your privacy or a possible breach of your Data Protection
Officer using the details set out below. We will treat your requests or complaints
confidentially. Our representative will contact you within a reasonable time after receipt of
your complaint to discuss your concerns and outline options regarding how they may be
resolved. We will aim to ensure that your complaint is resolved in timely and appropriate
You can contact our Data Protection Officer as follows:
Name: Julie Fitzpatrick